We will gladly accept any unwashed, unworn, and unused items with their tags attached within 30 days of purchase. Returns can be made by simply sending your request to our customer service department at firstname.lastname@example.org, specifying your order #. We will then e-mail you a pre-paid label for you to send back the items you wish to return.
Please note that returns can take up to two weeks to arrive back to our distribution center. Following the quality inspection within 3 business days after receiving your items, your refund will be credited back to your original form of payment. You will be e-mailed a refund confirmation once our Customer Service Department has processed the refund. Refunds may take up to 10 business days to post to your account.
A $7 return shipping and processing fee will be deducted from your refund. Shipping charges are non-refundable.
Antigone will reject all returned merchandise showing signs of wear, washing, odors, stains, or pet hair. Refunds will not be issued on rejected returns and merchandise will be returned to the customer. Any returns received postmarked after 30 days from the order date are ineligible for return and will be automatically reshipped to the customer upon receipt at our distribution center.